Support

Help for the whole circle.

Start with the guide that matches what you see. If it still does not work, email us with your iPhone model, iOS version, ManaSplit version, and the exact step that failed. Never send a password, recovery phrase, or full financial document.

Accounts

Sign-in and profile

Get help with Apple or Google sign-in, profile changes, linked devices, recovery, and account deletion.

Ask for account help
Groups

Expenses and balances

Include the group name, currency, and expense date. Do not email a receipt unless support specifically requests it.

Ask about an expense
Chat

Messages and media

Check the connection badge, confirm the recipient is still in the group, and retry after reopening the conversation.

Ask about messaging
Calls

Audio and video

Confirm microphone, camera, and notification permission in iOS Settings. Calls need an active data connection.

Ask about calls
Notifications

Alerts and incoming calls

Open ManaSplit once after installation, then check Settings › Notifications › ManaSplit and allow alerts.

Ask about notifications
Safety

Abuse or security

For account compromise, abuse, unwanted contact, or a harmful link, use the dedicated safety or security channel.

Open security help

Quick checks

Update iOS and ManaSplit.
Use the latest version available to you in TestFlight or the App Store.
Check the service and permissions.
Confirm Wi-Fi or cellular data, notifications, camera, microphone, photos, and local-network access for the feature.
Restart the failed flow.
Close the sheet or conversation, reopen it, and try once more. Avoid repeated retries when an upload or payment-like ledger change is still processing.
Send a precise support note.
Include what you expected, what happened, the time, device model, iOS version, and app version. Redact names, balances, messages, and tokens.

Support email: hello@manasplit.app